Revision 1.0 · effective October 19, 2026
In short. You choose a service, receive an invoice or payment link, and pay. From that moment the contract is concluded and we start work. We work in 30-day periods paid in advance. You pay the ad budget separately. You can stop the cooperation by giving 7 days' notice before the end of the period. Refund terms are in section 10.
1.1. This document is a public offer from sole proprietor Anton Yuriyovych Tysiachnik, operating under the InSync Agency brand (hereinafter the "Provider"), to enter into a contract for the provision of marketing services with any legal entity, sole proprietor, or adult legally capable individual (hereinafter the "Client").
1.2. The contract is concluded in accordance with Articles 633, 641, and 642 of the Civil Code of Ukraine and the Law of Ukraine "On Electronic Commerce," and does not require a signature on paper.
1.3. If the parties have signed a separate written contract, it takes precedence over this offer in all matters it regulates differently.
3.1. The specific list of work, scope, price, and timeframes for each Client are specified in the Proposal.
3.2. Services are provided remotely, online, to clients from any country. There is no physical delivery: the Client receives results in the ad account, on their own website, in reports, and in the working chat.
4.1. The Client submits a request on the Website or contacts the Provider. The Provider sends a Proposal.
4.2. The contract is considered concluded from the moment the invoice or payment link is paid — in full or in part. Payment means the Client has reviewed this offer and the Proposal and fully agrees with them.
5.1. The price of Services is specified in the Proposal. Prices may be stated in US dollars or euros; payment in hryvnia is made at the exchange rate stated in the invoice or on the payment page.
5.2. Payment is 100% prepayment for the Period or for a one-time service, unless the Proposal states otherwise.
5.3. Payment methods: Visa or Mastercard bank card via the WayForPay payment service using a link from the Provider; non-cash transfer to the sole proprietor's account using the details on the invoice.
5.4. The Provider sends the invoice for the next Period and a reminder 2 days before it starts. Payment must be received no later than the first day of the new Period. If payment is not received within 2 days after that, the Provider has the right to suspend work until it is received.
5.5. The ad budget is not included in the price of Services. The Client pays it separately — usually with their own card directly to the advertising platform.
5.6. The Provider is a flat-tax payer (Group 3), not VAT-registered.
6.1. Work begins after payment and after the Provider receives the access and materials needed to launch from the Client: access to the ad account, pages, website, analytics, and brief responses.
6.2. Launch and completion timeframes are specified in the Proposal. If the Client delays access, materials, or approvals, the timeframes shift by the length of the delay, and the Period is not extended as a result.
6.3. Ad creatives are published only after Client approval.
6.4. The Provider reports on work progress in the working chat and sends a report on the results of the Period.
7.1. The Provider undertakes to: provide the Services in the scope and within the timeframes set out in the Proposal; inform the Client of work progress; and maintain the confidentiality of the Client's data.
7.2. The Client undertakes to: pay for the Services and the ad budget on time; provide access, materials, and responses; provide accurate information about their product; and comply with the rules of advertising platforms and the laws applicable to their goods and services.
8.1. The Provider guarantees completion of the scope of work set out in the Proposal and honest reporting.
8.2. The Provider does not guarantee a specific number of leads, sales, cost per lead, search rankings, or mentions in AI tools. These metrics depend on factors beyond the Provider's control: demand, the Client's pricing and product, the quality of lead handling, competitors' actions, and the algorithms and decisions of advertising platforms.
9.1. After the Period or a one-time service is completed, the Provider sends an acceptance act or report. If the Client has not sent written objections within 5 business days, the Services are considered accepted.
9.2. To end the cooperation, the Client notifies the Provider no later than 7 days before the end of the paid Period. The Provider completes the paid Period in full.
9.3. The Provider may terminate the contract if the Client fails to provide access or materials for more than 14 days, violates advertising platform rules, or demands actions that violate the law. In that case, the Provider refunds payment for the portion of Services not provided.
Before work begins — we refund 100% of the payment.
After work begins — we refund the payment minus the cost of work already completed.
For a completed Period or an accepted service — no refund.
10.1. Work is considered to have begun on the day the Provider started preparing for launch after payment.
10.2. The cost of work completed is determined in proportion to the scope set out in the Proposal. The Provider sends the calculation to the Client together with the response to the request.
10.3. A refund request is sent to the email or Telegram listed in section 15. The Provider responds within 3 business days and refunds the funds within 10 business days after the amount is agreed.
10.4. Card payments are refunded to the same card via WayForPay; the crediting time depends on the bank. Payments by transfer are refunded to the account they came from.
10.5. The Provider does not refund ad budget already charged by the advertising platform: those funds were received by the platform, not the Provider.
10.6. If the Client is a consumer, they retain all rights provided for by the Law of Ukraine "On Consumer Rights Protection"; the terms of this section do not limit those rights.
11.1. The Client's ad account, pages, and website belong to the Client. Once the cooperation ends, the Provider is removed from them.
11.2. If advertising is run from the Provider's account, that account remains with the Provider.
11.3. The Client may use creatives made by the Provider in advertising run by the Provider for the duration of the contract. Any other use requires separate approval.
11.4. Leads and customer contacts obtained from advertising belong to the Client.
12.1. The parties will not disclose commercial terms, account statistics, or other information obtained during the cooperation to third parties.
12.2. The Provider may showcase project results as a case study only with the Client's consent; at the Client's request, without naming the brand.
12.3. Personal data is processed in accordance with the Privacy Policy.
13.1. The Provider is not liable for consequences arising from: inaccurate information provided by the Client; delays in access, materials, and approvals; blocks, outages, and rule changes by advertising platforms and other third-party services; or changes the Client or third parties make to the account or website without the Provider's approval.
13.2. The Provider's liability is limited to the amount the Client paid for the Period in which the breach occurred.
13.3. The Parties are not liable for failure to fulfill obligations due to force majeure circumstances: military actions, power and communication outages, decisions of government authorities.
14.1. This agreement is governed by the laws of Ukraine. The parties shall resolve disputes through negotiations; if no agreement is reached within 30 days, the dispute shall be settled in court under the jurisdiction rules established by the legislation of Ukraine.
14.2. The Contractor may amend the offer by publishing a new version on this page. For already paid Services, the version in effect on the date of payment applies.
Individual Entrepreneur Anton Yuriyovych Tysiachnik (InSync Agency)
Taxpayer ID: 3713809217
Legal and actual address: Ukraine, 42000, Sumy region, Romny, Illinska St., bldg. 1, apt. 3
Single tax payer, group 3, no VAT
Phone: +380 97 010 69 30
Email: business.insync.agency@gmail.com
Telegram: @anton_tysiachnik